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2 min tool

MOT & Service Reminder Planner

Pick a due date and see when to send a first reminder and a follow-up.

Useful for

  • Planning MOT reminder SMS and email dates
  • Giving customers enough notice to book into the diary
  • Reducing missed MOT and service follow-ups

Suggested reminder pattern

Send the first MOT or service reminder around 28 days before the due date, then one follow-up around 7 days before if the customer has not booked in.

First reminder

28 days before

Follow-up

7 days before

Tone

Helpful, not spammy

Sending one reminder seven days before an MOT is often too late. Customers may need time to arrange work, parts, transport or a day off.

A simple pattern is one early reminder, then one follow-up if they have not booked in. It is useful without feeling spammy.

Want reminders to go out automatically?

Mechanics Hub keeps MOT and service dates on the vehicle record and can send customer reminders by email and SMS depending on plan settings.

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FAQ

When should garages send MOT reminders?

A practical starting point is around 28 days before the due date, with one follow-up around 7 days before if the customer has not booked in.

Should MOT reminders be SMS or email?

Both can work. Email is useful for detail, while SMS is better for quick customer action. Many garages use both for important reminders.

Can service reminders use the same dates?

Yes, but services may benefit from earlier reminders if the workshop is busy or the customer needs parts ordered in advance.