How can we help?
Guides for getting the most out of Mechanics Hub, from your first job sheet to reminders, invoicing and the AI receptionist.
Getting started
Set up your workshop and run your first job.
Getting started with Mechanics Hub
Set your workshop up in a few minutes: business details, your first customer and job, and where everything lives.
Add your first customer, vehicle and job
Walk through adding a customer, linking their vehicle with a reg lookup, and opening a job sheet.
Your 14-day free trial: what's included
What you get during the trial, whether you need a card, and what happens when it ends.
Customers & vehicles
Records, history and registration lookups.
Job sheets & diary
Build job sheets and plan your bays.
Creating a job sheet
Capture the complaint, diagnosis, parts and labour in one place, and turn it straight into an invoice.
Scheduling jobs in the diary
Book jobs against dates and slots, see what's in today, and keep the bays planned.
Adding your technicians
Add the technicians who work in your bays so you can assign jobs to them in the diary.
Health checks
Digital inspections you can share with customers.
Invoicing & payments
Branded invoices, card payments and VAT.
Creating and sending invoices
Build a branded PDF invoice from the job, pull parts from stock, capture cost, and send it for payment.
Taking card payments with Stripe
Add a pay-by-card link to invoices using your own Stripe account, with money going straight to you.
VAT on your invoices
How VAT is handled if you are registered, and what to do if you are not.
Stock & parts
Keep parts and stock counts in order.
Reminders & SMS
Bring cars back automatically.
Integrations
Connect Xero and Stripe.
AI receptionist
The optional add-on that answers your phone.
The AI receptionist: what it is and how it works
An optional add-on that answers missed and after-hours calls, captures the details and books into your diary.
Setting up your AI receptionist (knowledge & voice)
Build the business knowledge it answers from, set the voice and greeting, and go live on a number.
AI receptionist booking controls and pricing
Decide what the receptionist can book, how it handles prices, and set call and notice limits.
Account, team & billing
Team, plans and business settings.