How can we help?
Guides for getting the most out of Mechanics Hub, from your first job sheet to reminders, invoicing and the AI receptionist.
Getting started
Set up your workshop and run your first job.
Getting started with Mechanics Hub
Set your workshop up in a few minutes: business details, diary hours and technicians, then your first customer, job and invoice.
Add your first customer, vehicle and job
Put one real job through Mechanics Hub: add the customer and vehicle with a reg lookup, book the job, fill in the job sheet and raise the invoice.
Your 14-day free trial: what's included
What the 14-day free trial includes, what needs a subscription (SMS, your website going live, vehicle history checks), and what happens when it ends.
Customers & vehicles
Records, history and registration lookups.
Managing customers and vehicles
Keep customers and their vehicles linked, find anyone fast, and share a secure portal link so customers can see their own vehicles, jobs and invoices.
Looking up a vehicle by registration (DVLA & MOT)
Type a reg to fill in the vehicle's make, colour, fuel, year, tax and MOT details from DVLA and MOT data, and when to use a full vehicle history check.
Job sheets & diary
Build job sheets and plan your bays.
Creating a job sheet
Record the complaint, diagnosis and work on a job sheet, track parts from needed to fitted, add before and after photos, get the customer's approval by link, then invoice.
Scheduling jobs in the diary
Set your hours, slots and bays, plan the week in the workshop diary, filter jobs by technician, and accept online booking requests straight into the diary.
Adding your technicians
Add your technicians with initials and a colour so the diary shows who is on each job. On the Workshop plan you can add as many as you need.
Health checks
Digital inspections you can share with customers.
Digital vehicle health checks
Run a digital vehicle health check on a phone or tablet: mark each item Pass, Advisory or Fail, add photos, flag urgent faults and keep a report against the vehicle.
Sharing health checks with customers
Get a health check in front of the customer: print it at the counter or export a PDF to send, and use approval links for the work it finds.
Invoicing & payments
Branded invoices, card payments and VAT.
Creating and sending invoices
Create branded invoices from the job sheet, send them by email, take card payments, mark them paid and keep stock and Xero in step.
Taking card payments with Stripe
Send customers a pay-by-card link for any invoice. They pay online, the invoice is marked paid, and the money goes to your own Stripe account.
VAT on your invoices
Add your VAT registration number, set your default VAT rate and change it per invoice. General guidance, not tax advice.
Stock & parts
Keep parts and stock counts in order.
Reminders & SMS
Bring cars back automatically.
MOT and service reminders
How MOT and service reminders are created from the customer record, when they're sent by email and SMS, and how to mark them complete.
SMS updates, sender name and your allowance
Set your SMS sender name, send quick texts like ready-for-collection, and understand your monthly SMS allowance and top-ups.
Integrations
Connect Xero and Stripe.
Website & online bookings
Your garage website and booking requests.
Account, team & billing
Team, plans and business settings.
Plans, pricing and billing
One Workshop plan: £49 a month or £490 a year, with a 14-day free trial, unlimited technicians, an SMS allowance and a garage website with online booking.
Business settings
A tour of Business Settings: business and invoice details, messages, payments, Xero, technicians, diary settings and your website.